I don't even know where to start. My a/c died. I was banking on it at some point, after all, it was prehistoric. Still, no one wants to go through that. You hear all the stories about what a nightmare it could be while simultaneously draining your bank account. Additionally, I knew that when my a/c was going to go, it would be quickly followed by my HVAC and the cherry on top...I had been previously warned that my ducting was "brittle so I had a big decision to make. Luckily, I do have a home warranty that steps in to help with my a/c but since my HVAC hadn't died yet, it wouldn't be covered, and neither was my ducting (or so I thought). So I could either opt to just go with the a/c, wait for the HVAC to die, and deal with it and my ducting later, or see what other options I might have. I say all that to set the premise...I was in one of every homeowners worst situations....(again...or so I thought).
Coaches HVAC was the contractor assigned by my home warranty company. I talked to Chris day 1 of my issue, had a crew out the very next day to diagnose the issue and by the 3rd day, I had the quote for my cost outside of a/c. Shortly after that call, Chris contacted me, listened to my concerns about the rest of my system, and presented me with an option that not only met all of my needs, but also brought real relief to what I was concerned about it costing. He made my decision easy. I felt heard, valued, and prioritized as a customer.
When the crew came, they were friendly, hard working, efficient, knowledgeable, and timely. Among other things! The entire process was a pleasure. What started as a nightmare ended up a dream. Thank you to Chris, Bobby, Darell, Tom, Diego, and Jas! Coaches not only knows what they are doing, they are fantastic at it! 10/10 recommend!! I will go nowhere else! They literally check ALL the boxes!!

I was refered to Coaches via a home warranty service to have my air conditioner and gas furnace converted over to a heat pump. The home warranty offered a substandard option for replacement. I expressed concern regarding the quality, Coaches worked with me to come up with a much better option at a very reasonable price. During the installation, there were a number of issues that arose but the team did a wonderful job of getting everything taken care of. This is a company that wants to build long term relationships and given this interaction, I plan to work with them on future projects. Highly recommend.

Have to write this review for "Coaches HVAC Extraordinair" because I'm so grateful for Chris the owner and his customer service! Was in a time crunch with getting some repairs done, specifically with the heater at the house I was moving out of, and he was more than accommodating. He addressed my concerns, timeframe, and main thing he was very compassionate. He fixed the heater issues at the house- in more than a timely manner-
Thanks again, Chris!

Awesome. Awesome at scheduling. Very knowledgeable folks. In and out with no fuss. Wham bam job done... very rare these days. Big thimbs up. Thank you.

Our AC stopped working in the middle of Stockton summer. I called Coaches and they came when they said they would, fixed the issue quickly and it all cost me under $100!

By far the best service and quality work in the area. Stephen the service manager is always a pleasure to work with. Professional and personable. Chris also goes above and beyond to make sure my projects are done perfectly. Thank you Coaches!

Coaches HVAC was a great choice for us as they were able to find problems with our heater other companies weren't and they helped get some things covered through our home warranty. Super flexible with availability, always willing to talk and explain their reasoning, and helped us out when we didn't know who to trust. I would recommend going with them as they definitely go the extra mile.

They went above and beyond for my family. They came out on a holiday. They checked in on us to make sure everything was ok. The owner as, well as the employees, were very friendly and polite. They always kept us up to date with what was going on. I would highly recommend them and will definitely be using them again.

Great experience as this company works as a team. From great techs, owners and especially the nice gal who gives friendly reminders via text and phone calls. They came all the way out to Galt and I couldn't be happier. Just in time for the heat!!!

I reviewed Coaches last Spring. After i gave a poor review,Curtis the owner, called me to determine what i needed to be satisfied. I said if they couldnt get a forced air vent in one bedroom, then it would need a mini split. He agreed. Within 2 weeks, they installed a mini split to provide heat and a/c for that bedroom, which solved the problem. Everyone can make a mistake, but when a business stands behind their work and makes it right, then i'm willing to recommend them.

I had a very pleasant expierience with this company. Infound them thru pg&e ac quality care program. This was the only company who could accomidate my hours because i needed the appointment after 5:30 pm. So they made if from 6-10. The worker showed up at 6 and was gone by 8. Now the worker a gentlemen named Pryole was one of the most humble and patient people i have ever met. When he got here i wanted to make sure we were on the same page so i sat him down and explained everything that pge said they cover. He let me do my presentation id guess u call it for 5 min or so and when i finished he was like let me show you my paper work. And it was everything i had just talked about. So Mr. Pryole not only knew what i was talking about he was patient and humble enough not to cut me off and let me finish. I was very pleased with him and his profesionalism. He took his time to explain the work and was very thorough. Thank you guys for the service and time accomidation im a very happy customer.

I recently had the pleasure of working with Coaches HVAC Extraordinaire, and they absolutely lived up to their name. The team was not only super professional and on time, but they got my HVAC running perfectly. They even took the time to share a few maintenance tips so I can keep things in shape. Definitely recommend Coaches HVAC Extraordinaire for anyone needing top-notch service!

Michael Merck came out and diagnosed my ac not cooling. it was an easy fix and they were very busy (first 90 degree week in april) so they gave me the option to fix it myself and I did. they dropped off the materials I needed and explained how it worked. learned something new and have a cool house again. I will definitely be doing business with them in the future.

We had a great experience with Coaches. Our air was only blowing hot air because the breaker would kick it off and we originally called a private company and they told us that we would eventually need a new air conditioner so we decided to go through our warranty and they sent Coaches. The tech came out and said the exact same thing the other company said. Mike called us and explained the warranty wouldn't cover a new unit so they gave us a great deal on one and could replace it fast (we have twin babies so a hot house is not an option). Mike came out this time and said we actually don't need a new unit and said we needed a small part and he actually had it in his truck! He replaced it at no cost and he told us if this doesn't work then it's definitely the breaker. The air went out a week later and we called an electrician this time and they agreed it was for sure the breaker. The air has been working since. Mike could have easily lied to us and had us pay for a new unit and he was sooo honest and kind! Definitely recommend Coaches!

Hello for anybody needing any kind of HVAC needs you have to call coaches they are the best. I have a home warranty service and requested coaches service. My needs. They responded quickly fastly professionally excellent. Don't go anywhere else. Only go to coaches. Thank you.
Todd Sacramento